ChauffePro · Anderlecht 1070
Privacy policy
Last updated: 21 October 2026. This policy explains how ChauffePro processes the personal data of visitors to chauffepro.com/, mainly in Belgium and the European Economic Area.
1. Data controller
The data controller is BRAMOS SRL, which operates ChauffePro heating and plumbing services in Anderlecht. Address: Allée de la Recherche 12, 1070 Anderlecht, Belgium. Company / VAT number: BE 0779.897.222. For questions about your data, email contact@chauffepro.com.
2. Data we process
This may include contact form details (name, telephone number, email address, subject and message), information needed to handle an enquiry or organise a visit, and technical security data such as IP address, browser, timestamps, requested pages and server logs. Where enabled, analytics data and embedded social content are processed subject to consent. The cookie manager records your consent choices.
3. Purposes and legal bases
Responding to requests and preparing an intervention relies on steps before a contract or performance of a contract. Customer administration and accounting rely on contractual and legal obligations. Website security and abuse prevention rely on a legitimate interest in protecting the service. Non-essential analytics and social features rely on prior consent.
4. Cookies and similar technologies
Strictly necessary cookies may be used without consent when essential to operation and security. Analytics, advertising and social cookies are activated only after consent. You can refuse as easily as accept and change your choice through “Manage consent”. See the cookie policy for purposes, providers and retention details.
5. Recipients and processors
Access is limited to people who need the information to handle your request and necessary technical providers, including WordPress hosting, email and security services. Subject to consent, configured Google services or social networks may also process data. Providers act under their applicable responsibilities and terms.
6. Transfers outside the EEA
Some international providers may process data outside the European Economic Area. Such transfers must rely on a recognised mechanism, such as an adequacy decision or standard contractual clauses, with any necessary additional safeguards.
7. Retention
Data is kept only as long as needed for its purpose. As an indication, contact enquiries may be retained for up to 24 months after the last contact; intervention records for the applicable accounting or statutory periods; security logs for a limited period; analytics data according to the configured retention setting; and consent evidence as needed to demonstrate compliance.
8. Your rights
Under the GDPR, you may request access, correction, deletion, restriction or portability and object to certain processing. Where processing relies on consent, you can withdraw it at any time without affecting earlier lawful processing. Email contact@chauffepro.com; reasonable identity verification may be requested. You may also complain to the Belgian Data Protection Authority.
9. Security
Reasonable technical and organisational measures are used to reduce loss, unauthorised access, alteration or disclosure. No connected system can guarantee absolute security.
10. Children
This website is intended for people seeking heating or plumbing services. It is not specifically directed at children and does not knowingly collect their information.
11. Changes
This policy may change when services, providers or applicable rules change. The update date appears at the beginning of this page.